Shipping Policy

As of March 13, 2020 Sports Zone

Extraordinary news

Due to the worldwide outbreak of Coronavirus disease, our delivery times may change. Many carriers are adjusting their delivery times. We trust your understanding in this regard. We hope everyone can stay healthy!

1. Shipping costs

1.1. The ideal option should be a balance between speed and price, shipping costs are calculated taking into account the weight, size and distance of the package.
UPS Access Point shipping prices include VAT.
- Nationals:€ 8
- Ceuta and Melilla, Balares, Gran Canaria € 12
Standard UPS home delivery:
- Nationals € 10
- Ceuta and Melilla, Balares, Gran Canaria € 15
Free Shipping Non-insular Peninsular.

Shipping is free for all purchases over € 250

1.2. We reserve the right to modify these prices, according to the conditions in the shipping rates and contracts with UPS, it will be applied to your order at the time of placing the order.

2. Shipping terms

2.1. The shipping date depends on when the amount due is received in our account. This generally occurs within a couple of business days after receipt of payment, but may take longer at peak times. Bank transfer orders (in advance) take at least 4 days before being shipped.

2.2. SportsZona strives to ship products in the fastest time possible and in the order they are placed. Our goal is to deliver within 2 to 5 days in Spain, if the product is in inventory. Otherwise, 12 to 20 business days to ask our suppliers. However, delivery times depend on (local) delivery companies and SportsZona is not responsible for delays caused by these companies.
2.3. Once you have placed your order, you will receive an email confirmation. If this confirmation is incorrect, or the product is not in stock, you have the option to cancel the order.

2.4. Part of SportsZona's green policy is to reduce the number of attempts to deliver your package. For this reason SportsZona decides that the packages will be sent to a UPS Access Point location very close to your location and at your convenience. "You shouldn't spend your life waiting for packages. Pick them up when it suits you best." Locations open from Monday to Saturday and with very flexible hours, you will not have to rush, be sure that your package is safe.

2.5. Of course, the end customer always has the option of choosing the shipping method that best suits their needs.

2.6. If an order is returned to sportszona due to customer failure, i.e. an incorrect delivery address or unable to accept delivery, then the customer will have to pay the same shipping costs again for the order to be resent.