Privacy policy

 October 23, 2020 Sports Zone

1. Protection of personal data

1.1 Sports Zona informs users of the website about its policies. Regarding the treatment, protection of personal data, of users and clients. That may be collected by browsing or contracting services through its website.

1.2 In this sense, Sports Zona guarantees compliance with current regulations on the protection of personal data, commonly known as the General Data Protection Regulation (RGPD), which is Regulation (EU) 2016/679 of the Parliament and of the Council of April 27, 2016. Relating to the protection of natural persons with regard to the processing of personal data and the free circulation of these data. And whereby Directive 95/46 / CE is repealed, and other applicable national regulations.

Who is responsible for the processing of your data?

1.3. When you buy services on the website You can contact Sports Zona with NIF ESX7737288L at their address Calle del sol, 56 (08201) Sabadell.
You can also contact through the following email info@sportszona.com

2. When, why and for what do we process your data?

2.1. You can browse the web without providing any personal information, but in some cases this information is necessary to provide you with the services you request. among other circumstances when:
2.2. You register on our website.
2.3. You request that we send you the annual catalog.
2.4. You make any questions about our products or request a quote.
2.5. You make an online purchase.
2.6. Request to be informed about the availability of a product.
2.9. When you participate in quality surveys or leave your opinion on the products purchased.
2.10. You sign up for advertising or newslatter
2.11. You get in touch with the Customer Service team.

3. What personal data do we collect?

3.1. Your name, address and date of birth.
3.2. Your billing address and your shipping address.
3.3. Telephone number and email address.
3.4. Your information regarding payments and returns. However, when you manage a payment through our website, we will not keep this information in compliance with current regulations, so your data will be sent directly through the payment gateway to the payment service provider.
3.5. The IP address, which we collect when you shop online for security and fraud prevention purposes.  

Purposes related to hiring:
3.6. We need your data both to manage your orders for those items that you have chosen in our store.

4. Purposes that require your consent:

4.1. Develop commercial actions and develop a commercial profile by automated means based on your personal preferences, through the analysis of your shopping habits and your purchase history, through the web. 
4.1. Prevent fraud in purchases. 
4.3. Attend to you and provide you with Customer Service to resolve your doubts or questions as well as resolve the incidents that you raise with us.
4.4. Contact you in the event that we issue a safety warning on one of our products or that we need to investigate cases related to product safety.

  Purposes based on compliance with legal obligations:
4.5. To comply with the corresponding legal obligations, we have to handle personal data from invoices and documents related to them, as well as to be able to respond to claims from both clients and those that come from Public Administrations. 

5. With which third parties will we share your data?


5.1. In some cases, we provide your data (only when necessary) to third parties. However, we will never sell your data to third parties. 

5.2. In some situations we work with external service providers. These providers can only use your data to provide the corresponding services. Therefore, they cannot use such information for their own purposes or pass it on to third parties.

5.3. We may also be required by law to disclose your information to public bodies or other parties. If that's the case, we only disclose what is strictly necessary.

5.4. When necessary, the following categories of third parties may know your data:

  • 5.4.1. Transport companies, and warehousing distribution.
  • 5.4.2 Payment providers. 

 

6. Security and confidentiality of your data


6.1. At Sports Zona we try to guarantee the security of your personal data, and we make sure that the companies we work with respect confidentiality and that they have the appropriate mechanisms to protect it.
6.2. All those companies with which we work have an obligation to guarantee that this information. In accordance with the laws and regulations regarding data privacy.

7. How long will we keep your data?


7.1. Sports Zona will keep your data for as long as necessary to be able to fulfill the purpose for which we collect it. For example:

  • 7.1.1. Provide a service or respond to a request from you),
  • 7.1.2 comply with any legal obligation that derives from the treatment of the same in accordance with the data conservation policies of Sports Zona.

7.2. When they are no longer necessary for the purpose for which they were collected, they will be eliminated whenever possible and as long as it is not possible, they will be blocked, leaving them at the disposal of Judges and Courts, or the competent Public Administrations, in particular the data protection authorities for the attention to the possible responsibilities derived from the data processing.
To buy online
7.3. If you make an online purchase, the data of your transaction is recorded in order to process the payment. For tax purposes, we are required to keep the details of each purchase for ten years.
7.4. The EU Cookie Notification will present your customers with a notification informing them that your store is using cookies. Once the customer agrees to the terms, they won't see you for 30 days. Please present your cookie policy page to customers to fully comply with the EU Cookie Law.

8. What are your rights over your data?

8.1. The right of access to personal data
8.2. You can ask SportsZona if it is treating your data and in what way.
8.3. 
The right of rectification. 
You can ask SportsZona to update or rectify the information we have about you.
8.4. The right of deletion. 
You can ask us to cancel your data, although this may imply that it is not possible to provide you a service.
8.5. The right of opposition. And to the limitation of the treatment You can oppose the treatment of your personal data, or to request that they not be used for certain purposes.
8.6. The right to portability. Provided that the necessary requirements are met, you can request your personal data in a commonly used electronic format, and have it transmitted to another third party of your choice.
8.7. The right not to be the subject of an automated decision (including profiling) You have the right not to be the subject of a decision based solely on automated processing.
8.8. The right to revoke consent 
If you have given us your consent for a specific data processing, we inform you that you can withdraw it at any time. 
8.9. The right to file a claim Before the Spanish Agency for Data Protection If at any time you are dissatisfied or concerned about how we respond to your request, you can file a claim with the Spanish Agency for Data Protection.

9. Can this privacy policy be modified?


9.1. Yes, this privacy policy can be updated. This privacy policy is from 07/19/2019. We recommend that you read this privacy policy regularly.